all builders in Manitoba registered with the Program?
A. No, membership is strictly
voluntary and not all new home builders qualify to become members
of the Program.
do I receive as proof of warranty coverage, and when does it begin?
A. At the time of possession you and your Registered
Builder will inspect the home and complete a Possession Certificate
supplied by the Program in order to identify any incomplete or
seasonal work that remains outstanding. This document establishes
the date of commencement of warranty coverage.
types of homes are covered?
A. The Program covers new homes built on site with
permanent foundations and new ready-to-move home (RTM's) moved
onto a permanent foundations. These new homes must have been built
for sale or under contract by a Registered Builder member of the
Program. This includes single detached homes, semi-detached homes,
homes located within First Nation lands, row housing, duplexes,
and condominium units located within buildings up to 3 stories
in height. Homes not eligible for coverage are renovated homes
or additions, recreational homes, mobile homes, and condominium
units located in building greater than three stories in height.
about those builders who offer their own warranty?
A. A Builder's
own warranty is only as good as the level of service the company
wishes to provide or for so as long as the company remains in
business. Along with our Registered Builders, the New Home Warranty
Program strives to meet our Mission Statement: "To provide
warranty protection for new home buyers and to support the building
industry in its goal to achieve excellence in building standards."
my sidewalk or driveway covered?
A. No. As stated in your warranty
certificate your "home" is the only item covered
and does not include "any pool, parking facility, common
recreational area, site grading and surface drainage, landscaping,
shrubbery, flowers, trees, patios, driveways, garage slabs or
carport slabs, sidewalks, retaining walls, septic tanks or fields,
detached garages or detached carports, or outbuildings."
is there is excessive moisture on and around my windows?
A. Moisture accumulates around windows
as a result of excessive humidity in your home. This usually occurs
in the Winter when the outside air is so much cooler than indoors.
Ventilation is the most effective means to remove this moisture.
By exchanging some of the drier outdoor winter air for warm humid
interior air, the moisture level will be reduced. For more information
on window condensation and humidity and how to control it, click
and/or nail pops are appearing in my walls. Is this covered?
A. As mentioned in clause 3.d of your warranty
certificate, normal drywall cracking is not covered. If the
interior walls or ceilings of your house are finished with "dry
wall" (gypsum wallboard) cracks may appear over doors, windows
and archways due to the shrinkage of larger sized wood members
(behind the drywall) used to span these openings. Such cracking
is usually minor and rarely serious. This is considered a maintenance
item to be repaired by the homeowner. Shrink cracks and "nail
pops" can be repaired with matching compounds available at
hardware stores or retail building supply houses.